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  • Common Problem

    • Q

      Do you offer product customization?

      A

      Yes, our experienced professional team can customize products and colors according to your requirements.

    • Q

      How do you ensure a long-term and good business relationship?

      A

      We maintain high-quality standards and competitive prices for our customers' benefit.

      We treat every customer as a friend, fostering sincere business relationships, regardless of their origin.

    • Q

      Do your products have any guarantees or warranties?

      A

      We aim to ensure that customers receive the product that they accept.
      •  Paint chipping: 90 days, from receipt of goods
      •  Manufacturer's defect: 30 days from receipt of goods
      Credit for the damages listed above will be compensated in the next order.
      Any damages caused in transit, should be claimed from the freight forwarder, on arrival of the goods

    • Q

      How can I obtain a quotation for the plant pots?

      A

      A: Leave us a message with your purchase requirements, and we'll respond within 24 hours during working hours.

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